PROTRA for Refrigeration

When a walk-in goes warm, you’re already on the way.

PROTRA for commercial refrigeration: emergency calls dispatched fast, box temps and superheat on the phone, and PM programs for restaurants and grocers.

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Emergency calls, dispatched in secondsUrgent jobs are flagged at the top of Needs you. Drag one to a tech and the restaurant gets an “on my way” text with a live tracking link.

Box temp to subcooling on one screenWalk-ins, reach-ins, ice machines and display cases each have nine readings: box temp, suction and head pressure, superheat, subcooling, fan amps and volts.

PM programs for every locationBusiness service plans cover several units with two or more visits a year, priority service and no trip charge, and remind you when they’re due.

Parts on the truck that match the workScan a part label to find it, track evaporator fan motors and defrost timers on each truck, and approved repairs fill the order list.

Also doing HVAC and mechanical? Same app, same price book style, and each trade gets its own equipment, readings and checklists. Turn them on together in Settings. Only mechanical and refrigeration? See PROTRA for mechanical & refrigeration.

Equipment your techs work on

Walk-in cooler
Walk-in freezer
Reach-in cooler / freezer
Ice machine
Display case

Readings on every visit

Box temperature°F
Suction pressurePSIG
Head pressurePSIG
Superheat°F
Subcooling°F
CompressorA
Evaporator fansA
Condenser fanA
Supply voltageV

Common findings, one tap each

Iced evaporator coilBad defrost heater / timerDoor gasket tornDirty condenser coilLow refrigerant / leakEvaporator fan motor outDrain line frozenBad TXV

Example estimate: Walk-in freezer at 28°F, iced evaporator

Good$465Replace defrost timer, clear ice, verify temp
Better$980Defrost timer and heater, new door gasket
Best$2,340Repair plus Business Pro plan for 4 units

Questions from commercial refrigeration owners

Can I log refrigerant on commercial systems?

Yes. The refrigerant log records pounds added and recovered, leaks and verified repairs per unit, the same as HVAC.

Can I cover many units on one plan?

Yes. Business plans cover several units, with the visits and pricing you set.

What about after-hours calls?

Missed calls get an automatic text back, and urgent jobs are flagged on the board for whoever is on call.

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