PROTRA for Appliance repair

Diagnose, order the part, come back once.

PROTRA for appliance repair: error codes and model numbers saved on the first visit, parts ordered from the job, and the return visit booked before you leave.

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Model and serial on the first visitSnap the data plate and save model and serial with the error code, so the right part gets ordered the first time.

Part on order, visit on the boardMark the part ordered from the job and book the return trip the customer already approved.

Readings that prove the fixFresh food and freezer temps, running amps and dryer time saved before and after.

Repair or replace, the customer decidesShow the repair price next to a replacement option and let them sign on the phone.

Equipment your techs work on

Refrigerator
Washer
Dryer
Dishwasher
Range / oven

Readings on every visit

Fresh food temp°F
Freezer temp°F
Running ampsA
Dryer time to drymin

Common findings, one tap each

Error codeBad door sealClogged drainFailed igniterBad control boardClogged dryer vent

Example estimate: Refrigerator not cooling, 8 years old

Good$295Clean condenser, replace evaporator fan
Better$465Fan plus defrost board
Best$1,650Replace with a new unit (installed)

Questions from appliance repair owners

Can I track parts waiting to arrive?

Yes. Parts on order show on the job and on your order list.

Can I bill a diagnostic fee?

Yes. Add it from your price book and take payment on site.

Do customers get reminders?

Yes, by email, and by text when the texting line is on.

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